ATLANTA—Georgia State University has been named a winner of a Virtual Innovation Award from the National Association of Student Personnel Administrators (NASPA) for its virtual student support services during the COVID-19 pandemic.
The university is one of 10 higher education institutions recognized for virtually providing exemplary academic, financial and community-building services to students.
“Serving such a large and diverse student body, this award will help Georgia State continue to scale our virtual support services as we strive to reach every enrolled student and maximize their success,” said Michael Sanseviro, dean of students and interim vice president for student engagement & programs at Georgia State. “We will continue enhancing our proactive network of integrated and holistic case management that engages all elements of the student experience”
Georgia State’s award selection highlights the new Financial Hardship and Emergency Assistance program introduced in March 2020 when the university responded to the substantial challenges faced by students because of the pandemic.
“Student support services are essential to students’ progress in college, as resources such as advising, orientation, clubs and activities, and health and wellbeing programs address a wide range of student needs,” said Amelia Parnell, vice president for research and policy at NASPA. “These institutions are leading the path to improved student outcomes.”
Georgia State’s work providing virtual student support services will be featured in a case study being published later this year to inform the field at large.