ATLANTA—Customers care more about their past experiences with service firms when the economy is doing well, according to a research team from the J. Mack Robinson College of Business at Georgia State University.
The researchers found it is more important for service firms to focus their resources and efforts on improving customer experience when… more »
ATLANTA—The human response to unfairness evolved in order to support long-term cooperation, according to a research team from Georgia State University and Emory University.
Fairness is a social ideal that cannot be measured, so to understand the evolution of fairness in humans, Dr. Sarah Brosnan of Georgia State’s departments of Psychology and Philosophy, the Neuroscience… more »
Washington D.C.–Georgia State University President Mark Becker announced Tuesday (Sept. 16) the formation of an 11-university alliance committed to increasing the numbers of low-income students who start and graduate from college.
Becker is vice chairman of the newly formed University Innovation Alliance, which has raised and will match $5.7 million to facilitate the sharing of… more »